"I got an error message on my screen saying my computer had been locked for security reasons. It said to call 1-805-707-0218 for Microsoft support, which I did. The female representative had me type in different things and a list of diagnostics came up on my screen. When she wanted me to log into my online banking to make sure the hackers hadn't tried to get into my bank account, I became suspicious. When I told her I was tracking the phone number to see if it belonged to Microsoft, the phone line went dead."

CALLER COMPANY: Microsoft

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