"Got an oddly specific email this morning from someone claiming to be with Convergent, trying to get me to pay an "outstanding balance" with Sprint. Genuinely confused and concerned, I called the number listed above as it appeared in the spam email. There was the typical "This call may be recorded for quality or training purposes" and some botched instructions on how to request a Spanish-speaking rep(?). Very unconvincingly, a man informs me of his name and the company he's "with". (Convergent, which IS an actual company, would NEVER email you with the starting line being "Confidential: Delete if you are not [YOUR NAME]")I say "Hi, I got an email about an outstanding balance...but I haven't had a Sprint account in almost four years." Silence, then...Click!!"

CALLER ID: ELISHA HARDIN

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